ServiceMaster Clean Des Moines

Every disaster involving water damage is unique. We have extensive experience in dealing with hundreds of water losses each year. This experience enables us to assess the situation quickly and formulate a targeted response to the emergency. Although the specifics of our recovery and restoration plan vary by engagement, there are common procedures to follow:

• Identify the source of the problem and the scope of the damage: We conduct a thorough examination utilizing specialized moisture detection meters, probes and sensors to determine the location and extent of damage.
• Evaluate Carpeting: The condition of damaged carpeting may range from being able to be dried in place to being non-salvageable. Our response is determined by an assessment of the condition.
• Evaluate Flooring: The effect of water on flooring is different for tile, vinyl, laminate and hardwood. Each type of flooring also presents special issues regarding potential water trapped in the sub-floor. Our management team uses only the best equipment on the market today to detect and in most cases dry in place.(hardwood flooring.)
• Evaluate walls, ceiling and cabinets: Water intrusion may cause damage not readily visible in walls and ceilings. To identify the damage and to be able to effectively utilize drying equipment may require removal of certain wall, ceiling and cabinet structures.
• Structural drying: When the source of the water has been removed and the determination has been made of what is salvageable, thorough and prompt drying of the affected areas is critical. Our managers regularly monitor the drying process and measure moisture content to assure that all affected areas are properly dried.

Addressing a water loss effectively requires the following:
1. Experienced professionals who can assess the situation and the appropriate response.
2. A comprehensive plan to address critical recovery issues.
3. High velocity air movers and dehumidifiers to dry the affected areas.
4. Sophisticated devices to measure moisture and check for mold.
5. The ability to bring in other service providers where necessary (construction, carpet layers, carpenters, painters, drywall installers, etc).
6. Working with your insurance company to ensure accurate and timely claims.

To request a Quote or receive more information, fill out the attached form, or call us at 515/274-9109.