ServiceMaster Clean Des Moines

First and foremost is your safety, so please read the DO NOT items first.Call "911" in those instances which require police, fire and/or medical assistance.

Call ServiceMaster West for Professional Assistance (515/274-9109)

Water Damage

DO

• Stop the source of water intrusion if possible
• Remove as much water as possible
• Remove wet area rugs
• Remove as many personal items as possible from affected areas
• Prop furniture above the water line – Dry

DO NOT

• Enter a room with standing water until the electricity is shut off
• Use household vacuum for water clean up
• Lift tacked – down carpet without professional assistance
• Disturb visible mold

Fire Damage

DO

• If weather permits, air the house to reduce odor
• Discard open food packages
• Change the furnace filter
• Protect furniture and other personal belongings from water damage to the extent possible

DO NOT

• Attempt to clean upholstery, walls, woodwork or carpet. Improper techniques and cleaning agents can make matters worse
• Use electrical appliances until they are checked

Vandalism

DO

• Identify and record all damage
• Take pictures of damage
• Use a shop vacuum to remove broken glass particles from carpet and upholstery
• Blot or scrape debris from carpet or walls – do not rub
• Wash egg or other residues from building exterior

DO NOT

• Use household cleaning products on fabrics, upholstery or carpets
• Attempt to remove chemical stains, including ink or paint

ServiceMaster West Emergency Services

ServiceMaster West Services

• Secure the property
• Protect against further damage
• Restore utilities
• Remove obvious hazards
• Work with all contractors, Insurance Company’s.
• Develop a complete plan to restore your property and possessions back to there pre loss state.

Demolition and Cleanup

• Identify what must be replaced or reconstructed
• Tear out non – salvageable items
• Haul away debris
• Dry and otherwise prepare any items for restoration

Reconstruction

• Identify what needs to be restored or reconstructed
• Schedule the appropriate skills to address the various items in the proper order:
• Framing and Roofing
• Electrical and Plumbing
• Flooring and Carpets
• Carpentry and Cabinets
• Painting, Drywall and Decorating

Completing a Reconstruction after a Fire Disaster requires the following:

• A comprehensive plan which addresses what must be done and in what order.
• Access to skilled personnel in multiple trades.
• Close coordination with insurance adjusters and property owners.
• Effective, active management of the restoration project.